Karen joined Mayday in 2001, following a career in banking. Within her role as Operations Director, Karen is responsible for balancing commercial and operational issues, with a focus on maintaining and improving our customers’ experience in all areas of the business. Karen has vast experience, leading our Administration and Accounts team and ensuring Mayday is run as a tight ship, she also has responsibility for HR and Health and Safety.

In conjunction with our Service and Network Managers, Karen has ultimate responsibility for our 2000 plus Service and Support Contracts.

Karen has lived in Norfolk all her life and loves the county and it’s people. She strongly supports the ‘buy local’ message and is a member of the Norwich Business Women’s Network. Karen spends her spare time enjoying the Norfolk countryside, visiting the theatre and local music venues.